Vast and sprawling, with dozens of hidden chambers and corners, the Houses of Parliament are tricky to navigate even for veteran pass holders.
But there’s one dedicated team who, between them, have everything covered – and they are hiring new members.
The visitors services team are responsible for showing everyone who comes to Parliament around the UNESCO World Heritage site – from A-list celebrities to school trips.
HuffPost UK caught up with Amy Treble, one of their operations managers, whose career in the Commons began as a tour guide, as her department prepares to recruit 28 new visitor engagement assistants.
“When you start out in the job, it can be a little bit daunting because you have to figure out where all the different rooms are, all the different routes, where the step-free access is [for disabled visitors],” she said.
“I remember being so totally overwhelmed when I first started, and then someone asked me to go and do an escort by myself. I thought I couldn’t do it, but then you do it and it’s great and you realise that you can.